Official Document — NFT88 Privacy Policy

Privacy Policy NFT88 —
Player Personal Data Protection

Nft88 takes the protection of your personal data seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

256-bit SSL Encryption
PDPA Full Compliance
0 Third-Party Data Sales
24/7 Security Monitoring
Updated: January 2026  |  Version 2.5  |  PDPA 2010 Compliance
Important Note: This Privacy Policy applies to all users of the nft88 platform, including the website, mobile app, and all related services. By using the nft88 platform, you agree to the collection and use of your information as described in this document.

1 Introduction

Nft88 is fully committed to protecting your privacy and the security of your personal data. As an online casino gaming platform operating in Malaysia, we are responsible for handling your data in a transparent, secure, and accountable manner in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy is designed to give you a clear understanding of our data management practices. We believe player trust is our most valuable asset, and our commitment to privacy protection is the cornerstone of building that trust.

Any inquiries regarding this Privacy Policy may be directed to our data protection team through the available support channels. We will respond within 5 business days of receiving each inquiry.

2 Information We Collect

Nft88 collects various categories of information depending on how you interact with our platform. Below is a breakdown of the types of data we collect:

Data Category Information Type Primary Purpose
Identification Data Full name, date of birth, identity card / passport number Identity verification (KYC), legal compliance
Contact Data Email address, phone number, residential address Account communications, security notifications
Financial Data Bank account number, deposit & withdrawal history Payment processing, fraud prevention
Game Data Wagering records, game history, account balance Account management, responsible gaming
Technical Data IP address, device type, browser, GPS location (if permitted) Security, fraud prevention, platform improvement
Cookie Data Session cookies, preference cookies, analytics cookies User experience, traffic analysis

Nft88 collects only the data strictly necessary for the stated purposes. We do not collect information beyond what is needed to operate our services safely and efficiently.

nft88 Guarantee: We never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.

3 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. nft88 uses your personal data for the following purposes:

  • Account Management: Creating, verifying, and maintaining your account, including secure registration and login processing.
  • Transaction Processing: Processing deposits, withdrawals, and all other financial transactions carried out on the nft88 platform quickly and securely.
  • Identity Verification (KYC): Verifying that you meet the required age and eligibility criteria, and ensuring compliance with anti-money laundering (AML) legal requirements.
  • Platform Security: Identifying and preventing fraudulent activity, unauthorized access, multi-account usage, and any suspicious behavior.
  • Customer Support: Providing relevant and accurate assistance when you contact our support team, including complaint resolution and general inquiries.
  • Service Communications: Sending important account notifications, security updates, transaction confirmations, and changes to terms of service.
  • Responsible Gaming: Monitoring gameplay patterns to detect early signs of problem gambling and providing appropriate assistance when needed.
  • Platform Improvements: Analyzing aggregated usage patterns to improve the performance, interface, and overall experience of the nft88 platform.
  • Marketing (with consent): Sending promotional information, bonus offers, and product updates where you have consented to receive marketing communications.

4 Sharing Information with Third Parties

Nft88 does not share your personal data indiscriminately. However, there are specific situations where we need to share your information with selected third parties to keep the platform running smoothly and to remain legally compliant:

  • Payment Providers: Required information is shared with registered payment providers such as local banks, DuitNow, FPX, and e-wallet providers to process your transactions.
  • Game Providers: Minimal game session data is shared with game software providers integrated with the nft88 platform to ensure games function correctly.
  • Regulatory Authority: nft88 will disclose required information to the relevant authorities if mandated by law, court order, or other legal compliance requirements.
  • Technical Service Providers: Companies providing hosting, cybersecurity, analytics, and technical support services that have signed strict data confidentiality agreements.

All third parties that receive your data from nft88 are required to adhere to data protection standards equal to or higher than our own. We do not permit them to use your data for any purpose other than those specifically stated in their service agreements with nft88.

Warning: nft88 will never ask you to share your password or sensitive information via email, phone, or social media. Any such request is a fraudulent attempt and should be reported to us immediately.

5 Data Storage & Security

Nft88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss:

  • 256-bit SSL Encryption: All data transmitted between your device and nft88 servers is protected by industry-grade SSL encryption — the same standard used by leading financial institutions.
  • Encryption of Data at Rest: Sensitive data stored in our databases, including financial and personal information, is encrypted using AES-256 encryption algorithms.
  • Strict Access Controls: Only authorised personnel with a legitimate business need may access your personal data, based on the principle of least-privilege access.
  • 24/7 Monitoring: Our automated security monitoring system runs around the clock to detect and respond to any suspicious activity or intrusion attempts.
  • Regular Security Audits: nft88 conducts regular independent security assessments to identify and address any system vulnerabilities before they can be exploited.
  • Data Backup: Your data is securely backed up across redundant data centres to ensure service continuity and data protection.

Your personal data is retained for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. Financial records and transaction data are typically retained for a minimum of 7 years in accordance with legal requirements. Once the retention period expires, data is securely deleted using non-recoverable methods.

6 Cookies & Tracking Technologies

The nft88 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
  • Preference Cookies: Saving your preferences such as interface language, display theme, and game settings to deliver a more personalized experience.
  • Security Cookies: Helping us identify trusted devices, detect logins from new locations, and prevent unauthorized access to your account.
  • Analytics Cookies: Collecting anonymized usage data to help us understand how players interact with the platform and make meaningful improvements.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the nft88 platform. For more information on managing cookies, please refer to your browser's documentation.

7 Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by nft88:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to correct any inaccurate or incomplete data within a reasonable timeframe.

Right to Withdraw Consent

You may withdraw consent for certain data processing activities, such as marketing communications, at any time.

Right to Object

You have the right to object to the processing of your data for specific purposes that are not required by law.

Right to Complain

You have the right to lodge a complaint with Malaysia's Personal Data Protection Department if you are dissatisfied with how your data is handled.

Right to Protection

Your data is protected against unauthorised processing, accidental loss, or destruction by irresponsible parties.

To exercise any of the above rights, please contact the nft88 data protection team via customer support. We will process your request within 21 business days as required by PDPA 2010.

8 Children's Data Protection

Nft88 does not knowingly collect, process, or store any personal data from individuals under the age of 18. Our platform is designed exclusively for adults who meet the minimum age requirement.

If we discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the associated account without any compensation.

Parents or guardians who believe their child has registered an account on the nft88 platform without consent are encouraged to contact our support team immediately for prompt resolution.

9 Privacy Policy Amendments

Nft88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or relevant technological developments. You will be notified of any significant amendments through:

  • In-account notification upon your next login
  • Notification email to the registered address
  • Prominent notice on the nft88 website homepage

The "Updated" date at the top of this document always reflects the latest version currently in effect. Your continued use of the nft88 platform after any amendments are published constitutes your acceptance of the revised Privacy Policy.

10 Contact Our Data Protection Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by nft88, please contact us through the following channels:

  • Live Chat: Available 24/7 directly through the nft88 platform — the fastest way to get an immediate response.
  • Data Protection Email: [email protected] — for official privacy enquiries and data rights requests.
  • General Support: [email protected] — for general account and service enquiries.
Response Time: Privacy inquiries and data rights requests will be processed within 5–21 business days depending on the complexity of the request. We will send an acknowledgement of receipt within 48 hours of receiving your request.
Why Your Data Is Safe at NFT88

Nft88 continuously invests in security infrastructure and privacy compliance to ensure your data remains in the best possible care.

Bank-Grade Encryption

All data transmitted and stored on the nft88 platform is protected by 256-bit SSL and AES-256 encryption — the same standard used by leading banks in Malaysia to secure their customers' transactions.

Full PDPA Compliance

Nft88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure our data practices consistently meet or exceed current legal requirements.

No Data Sales

Nft88 has never and will never sell, rent, or trade players' personal data to third parties for marketing purposes. Your data belongs to you — it is not our business commodity.

Data Control in Your Hands

Through your nft88 account settings, you can manage your communication preferences, review the data we hold, and submit data rights requests at any time — easily and hassle-free.

Active 24/7 Monitoring

Nft88's automated security monitoring system operates 24/7, detecting anomalies and threats in real time. Any suspicious activity is identified and addressed before it can compromise your data.

Secure Data Deletion

When your data is no longer needed or you request its deletion, nft88 applies industry-standard erasure methods to ensure it cannot be recovered or misused by any party.

Your Data Is Protected. Ready to Play?

Nft88 ensures every aspect of your gaming experience — including data privacy and security — is handled to the highest standards. Register now and play with peace of mind.

Bahasa Melayu